Web accessibility statement

RNIB's website has been designed and developed with the needs of people with sight loss and disability in mind.  We have also taken on board international guidance and best practice on web accessibility. 

We are committed to ensuring everyone can access our website. This includes people with sight loss, hearing, mobility and cognitive impairments as well as for use on multiple devices. If you have any comments and or suggestions about our website please don't hesitate to contact us by emailing digitalteam@rnib.org.uk

Web accessibility conformance statement

RNIB works towards meeting the RNIB Guidelines for web accessibility. Our checkpoints are taken from the technical standard Web Content Accessibility Guidelines 2.0 (WCAG), published by the World Wide Web Consortium (W3C).

The site is tested regularly to ensure that we are working towards the standards. The site also undergoes user testing by blind and partially sighted users.

These browsers are now somewhat out of date, consider removing or updating – IE 11, Safari 9, Opera 34 –

We have tested the website using the following browsers:


  • Internet Explorer 9 and 10
  • Chrome 33
  • Firefox 28
  • Opera 20


  • Chrome 33
  • Firefox 28
  • Safari 7
  • Opera 20


  • Apple iOS - Safari 6 on iOS6 and Safari 7 on iOS7
  • Android - Default web browser and Chrome 33

Image Alt text and accessibility

As standard we only use Alt text where an image conveys essential information for the meaning of the page - for example a diagram about how to do something. Where an image is purely decorative we don't use alt text as this is superfluous information, and extra 'noise' that someone using a screenreader will have to get through before reaching the essential information on a page. Any images which don't have alt text have an empty alt tag which is indicated using "".

Report a web accessibility issue

If you are having any accessibility issues using our website, please let us know by emailing digitalteam@rnib.org.uk

You can also report other websites with accessibility issues to Fix the Web.

RNIB digital accessibility services

For more information on our accessibility consultancy services, contact us by email businesslink@rnib.org.uk or call us on 01733 375 370